Established 2016 · Shah Alam, Selangor

Malaysia's coffee supply partner for hospitality, foodservice and corporate accounts

We roast, blend, package and deliver coffee for more than 240 business accounts across Malaysia and Singapore — with the certifications, capacity and consistency that procurement teams need.

Request a quote Our capabilities

240+Active business accounts

18tAnnual roasting capacity

4Markets served in ASEAN

ISO 22000Certified food safety system

What we do

Four capabilities, one supply chain

From green bean sourcing to the machine on your counter, we operate the whole line — which is why our accounts get consistent coffee, not a different profile every quarter.

Contract roasting

18 tonnes annual capacity on a 15kg and a 60kg Probat, with profile logging on every batch.

Roast-to-order, 48h dispatch

Wholesale supply

Scheduled delivery across the Klang Valley, Penang and Johor, with consignment stock for larger accounts.

240+ accounts served

Equipment & service

Machine placement, installation, water treatment and a two-hour response SLA in the Klang Valley.

Placement from 8kg/month

Training academy

SCA-aligned barista training at our Shah Alam lab or on your site, included with supply contracts.

420 baristas trained

The operation

A 1,800 sq ft facility built for audit

Our Shah Alam roastery runs to MS ISO 22000 and HACCP, with full traceability from green lot to delivery docket. Procurement teams and F&B auditors can request our documentation pack before the first order.

✓ Batch-level traceability and retained samples
✓ Temperature-controlled green storage, 12 tonne capacity
✓ Nitrogen-flushed packaging with one-way valves
✓ Halal certified line, segregated storage

Facilities and capacity →

Industries

Who we supply

Different volumes, different service levels, same roasting standard.

Hospitality

Hotels, resorts, serviced residences

Foodservice

Restaurant groups, cafés, bakeries

Corporate

Offices, co-working, campuses

Retail & export

Grocery, private label, ASEAN export

Case study

What a switch actually looks like

Hospitality · 2025

Replacing three suppliers across 11 hotel outlets

A Klang Valley hotel group was running three coffee suppliers across 11 F&B outlets, with inconsistent quality and no single point of accountability. We consolidated supply, standardised two blends across all outlets, replaced nine machines and trained 48 staff over six weeks.

-22%Coffee cost per cup

11Outlets standardised

6 wksFull transition

Read the full case study →

Tell us your volume. We'll quote in one business day.

Send us your monthly consumption and outlet count and we will come back with pricing, a machine plan and a transition timeline — no obligation.

Request a quote Download capability statement

Home / About Us

About Rumah Kopi Group

A Malaysian coffee company that started with one roaster in a Bangsar back room and now supplies over two hundred businesses across the region.

Who we are

Built on the supply side, not the storefront

Rumah Kopi Group Sdn. Bhd. was incorporated in 2016 to solve a supply problem: excellent green coffee was reaching Malaysia, but almost none of it reached a cup while it was still fresh.

We began with a 5kg roaster and four café customers. Today we operate a 1,800 sq ft certified facility in Shah Alam, serve 240 business accounts across Malaysia and Singapore, and run four retail cafés that function as our product laboratory.

The group employs 62 people. Every one of them is on a full contract.

Milestones

Nine years, four markets

2016

Incorporated in Kuala Lumpur

First café on Jalan Telawi, 5kg roaster, four wholesale customers.

2019

Shah Alam facility opens

1,800 sq ft roastery and warehouse, 15kg Probat installed.

2021

MS ISO 22000 & HACCP certified

Opened the door to hotel and institutional procurement.

2023

Singapore distribution

First export accounts, 60kg roaster commissioned.

2026

240 accounts, 62 staff

Training academy launched; private-label line added.

What we stand for

Three commitments we publish

Traceable sourcing

Every lot is traceable to farm or co-op. We publish the price paid per harvest to any account that asks.

Freshness on the docket

Roast date printed on every bag and delivery docket. Nothing over seven days ships to a retail account.

People on contracts

No casual labour in production. EPF, SOCSO and paid training for all 62 employees.

Home / About / Company Profile

Company Profile

Registration, structure, capacity and commercial terms — the details procurement teams ask for first.

Corporate details

Registered name	Rumah Kopi Group Sdn. Bhd.
Company no.	1123456-X (201601123456)
Incorporated	14 March 2016, Kuala Lumpur
Paid-up capital	RM 2,500,000
Registered office	32 Jalan Telawi 3, Bangsar Baru, 59100 KL
Operations	Lot 14, Jalan Anggerik 1, Seksyen 31, 40460 Shah Alam
MSIC code	10791 — Manufacture of coffee
Employees	62 (54 full-time, 8 part-time)
Bankers	Maybank Berhad, CIMB Bank Berhad
Auditors	Chan & Partners PLT

Capacity & coverage

Metric	Current
Annual roasting capacity	18 tonnes
Green storage	12 tonnes, climate controlled
Roasters	Probat 15kg + 60kg
Packaging lines	2 (250g–5kg, nitrogen flush)
Fleet	4 chilled delivery vehicles
Delivery coverage	Klang Valley, Penang, Johor, Singapore
Standard lead time	48 hours from order
Payment terms	30 days on approved accounts

Request full profile (PDF) Certifications

Home / About / Leadership

Leadership

The people accountable for sourcing, production, quality and commercial delivery.

Faizal Rahman

Group Managing Director

Michelle Tan

Chief Operating Officer

Arjun Menon

Director of Coffee

Siti Nabilah

Commercial Director

Lim Wei Sheng

Head of Quality Assurance

Hafiz Zulkifli

Head of Production

Grace Chong

Finance Manager

Daniel Yap

Head of Training

Board composition

Three executive directors and two non-executive directors. The board meets quarterly; the audit committee meets twice a year with our external auditors present.

Governance

Anti-bribery and whistleblowing policies apply group-wide. Supplier conduct terms are attached to every green coffee purchase contract.

Home / About / Facilities

Facilities

Where the coffee is stored, roasted, packed and dispatched.

Shah Alam

1,800 sq ft production facility

Commissioned in 2019 and expanded in 2023, the Seksyen 31 facility holds green storage, two roasters, two packaging lines, a QC lab and a training room used for both staff and customer sessions.

Floor area	1,800 sq ft
Green storage	12 tonnes, 18–22°C, humidity controlled
Roasting	Probat P15 and P60, profile logged per batch
Packaging	250g to 5kg, nitrogen flush, one-way valve
QC lab	Moisture, density, colour, daily cupping table
Dispatch	4 vehicles, 48-hour standard lead time

Also operating

Retail as a product laboratory

Our four cafés are not a side business — they are where new blends get tested against real volume before they reach a wholesale account.

Bangsar Baru

Flagship · 48 seats

Damansara Uptown

36 seats

Bangsar South

Office grab-and-go

KLCC

72 seats · opened 2025

Home / Capabilities

What we do

Four service lines that can be taken together or separately.

01 · Contract roasting

Your profile, our line

We roast to an agreed profile and log every batch. Minimum 20kg per profile, with cupping sessions to lock the target before the first production run. Private-label packaging available from 200kg annually.

18tAnnual capacity

20kgMinimum batch

48hDispatch

02 · Wholesale supply

Scheduled delivery, consistent profile

Weekly, fortnightly or monthly delivery across the Klang Valley, Penang, Johor and Singapore. Consignment stock available for accounts above 40kg a month, with automatic replenishment triggered on usage.

240+Accounts

4Markets

30dTerms available

03 · Equipment & service

Machines placed, installed and maintained

Free placement on contracts above 8kg per month. We handle installation, water treatment, scheduled servicing and breakdown response with a two-hour SLA in the Klang Valley, next-day elsewhere.

2hResponse SLA

180+Machines placed

4Service technicians

04 · Training academy

Baristas who can hold the standard

SCA-aligned training at our Shah Alam lab or on your site. Included with supply contracts above 8kg a month, and available separately for RM650 per head. Refresher sessions every six months for hotel accounts.

420Baristas trained

2 daysStandard course

6 moRefresher cycle

Home / Capabilities / Industries

Industries we serve

Volume, service level and packaging change by sector. The roasting standard does not.

Hospitality

Hotels, resorts, serviced residences

Multi-outlet consistency is the hard part: banqueting, in-room, lobby lounge and staff canteen all pulling from one contract. We standardise two blends across outlets and train to a documented dial-in.

Typical volume	40–200kg / month
Service	Weekly delivery, 2h breakdown SLA
Included	Machine placement, quarterly refresher training

Foodservice

Restaurant groups, cafés, bakeries

Independents and small groups where coffee is a margin line, not a hobby. We work back from your target cost per cup and build a blend to hit it without a visible quality drop.

Typical volume	8–60kg / month
Service	Fortnightly delivery, next-day support
Included	Dial-in visit, staff training, POS-ready menu copy

Corporate

Offices, co-working, campuses

Bean-to-cup machines, pantry supply and pantry-proof training. Most accounts start at one floor and expand once the coffee becomes a retention talking point.

Typical volume	4–40kg / month
Service	Monthly delivery, auto-replenishment
Included	Machine, consumables, cleaning schedule

Retail & export

Grocery, private label, ASEAN

Retail-ready packaging under your brand or ours, with barcode, nutritional panel and halal marking handled. Singapore distribution runs weekly; other ASEAN markets by arrangement.

Minimum	200kg / year per SKU
Packaging	250g / 500g / 1kg, nitrogen flushed
Markets	Malaysia, Singapore, Brunei, Indonesia

Home / Capabilities / Quality

Quality & certification

The standards we operate to, and the documents we can send your auditor.

MS ISO 22000:2019Food safety management system, certified 2021, recertified 2024.

HACCPHazard analysis plan covering receiving, roasting, packing and dispatch.

JAKIM HalalCertified production line with segregated storage and dedicated equipment.

MeSTIMinistry of Health food safety scheme, current.

SCA memberSpecialty Coffee Association, training aligned to SCA modules.

Product liabilityRM5 million cover, certificate available on request.

Quality control at every stage

Stage	Control
Green intake	Moisture, density, defect count, retained sample
Roasting	Profile logged, colour read against target on every batch
Post-roast	Cupping within 48 hours, scored against profile
Packing	Weight check, seal integrity, oxygen residual spot check
Dispatch	Roast date on docket, batch code traceable to green lot

Documentation on request

We keep an audit pack ready for procurement and F&B compliance teams. Request it and we will send it the same day.

→ Certificates of analysis, per batch
→ HACCP plan and flow diagram
→ Halal certificate and scope
→ Product specification sheets per SKU
→ Insurance and company registration documents

Request the audit pack

Home / Capabilities / Sustainability

Sustainability

Three areas where we measure, and one where we are still working it out.

Sourcing

Above commodity, every harvest

68% of our green coffee is bought direct from farms or co-ops we have visited. We pay above the C-price on every contract and publish what we paid to any account that asks.

68% direct · target 80% by 2028

Waste

Chaff, grounds and packaging

Roasting chaff goes to two urban farms in Shah Alam. Spent grounds from our cafés are collected weekly by a composting partner. Packaging is recyclable mono-material as of 2025.

11.4 tonnes diverted in 2025

People

Contracts, not casual labour

All 62 employees are on full contracts with EPF and SOCSO. Paid training is budgeted per head annually, and we publish our gender split at management level.

62 staff · 48% women in management

Where we are not there yet

We do not currently measure scope 3 emissions across our green supply chain, and our delivery fleet is diesel. Both are on the 2027 plan rather than done, and we would rather say so than publish a number we cannot defend.

Home / Case Studies

Case studies

Four accounts, what the problem was, and what changed.

Hospitality · Klang Valley · 2025

Consolidating three suppliers across 11 hotel outlets

A four-property hotel group was running three coffee suppliers with no single accountability. Complaints were rising at banqueting and in-room. We audited all 11 outlets, standardised two blends, replaced nine machines and trained 48 staff over six weeks.

-22%Cost per cup

11Outlets standardised

6 wksTransition

Foodservice · Penang · 2024

Holding quality while a café group tripled outlets

A Penang café group went from two outlets to six in fourteen months. The risk was drift: six baristas dialling six different ways. We built a documented recipe card per drink, ran training at each opening, and set a fortnightly delivery cadence tied to actual usage.

6Outlets supplied

+41%Coffee revenue

0Stockouts in 12 months

Corporate · KL Sentral · 2025

Replacing vending coffee across three office floors

A technology company with 380 staff wanted better coffee without a barista. We placed three bean-to-cup machines, set up auto-replenishment on usage data, and trained twelve volunteer "coffee champions" to handle cleaning and basic faults.

380Staff served

3Machines placed

92%Internal satisfaction

Retail · Singapore · 2024

Private-label line for a Singapore grocery chain

A grocery chain wanted a house coffee range that would not undercut its specialty suppliers. We developed three blends over four cupping rounds, handled packaging compliance for both markets, and now run a weekly cross-border delivery.

3SKUs developed

4Cupping rounds

WeeklyCross-border supply

Home / Newsroom

Newsroom

Company announcements, industry notes and origin updates.

4 August 2026 · Company

60kg Probat commissioned at Shah Alam

The second roaster takes annual capacity from 11 to 18 tonnes and shortens lead times for wholesale accounts to 48 hours.

19 July 2026 · Sourcing

240kg taken from Tenom this harvest

Our largest Sabah purchase to date, up from 90kg last year, following improvements in drying at two partner farms.

2 July 2026 · People

Training academy passes 400 baristas

The Shah Alam lab has now trained 420 baristas, 63% of them from customer accounts rather than our own outlets.

11 June 2026 · Product

Mono-material packaging across all retail SKUs

All 250g and 500g bags are now recyclable mono-material, completing a transition that began in 2025.

28 May 2026 · Company

Singapore distribution moves to weekly

Cross-border delivery increases from fortnightly to weekly following growth in grocery and hospitality accounts.

14 May 2026 · Certification

MS ISO 22000 recertification completed

Surveillance audit closed with no major non-conformities. Updated certificates are available in the audit pack.

Home / Careers

Careers

Sixty-two people, all on full contracts. Here is what is open.

Working here

No casual labour in production

Everyone on our payroll is on a full contract with EPF and SOCSO, including café staff. We budget paid training per head annually and promote from inside wherever the role allows.

Production runs a single shift, Monday to Saturday. Café rosters are published two weeks ahead. We do not ask anyone to work a closing and an opening back to back.

Open positions

Production Roaster

Shah AlamFull-time2+ years experienceRM3,800 – RM4,600

Apply

Wholesale Account Executive

Klang ValleyFull-timeB2B sales backgroundRM4,200 + commission

Apply

Service Technician (Espresso Equipment)

Shah AlamFull-timeTraining providedRM3,200 – RM4,000

Apply

Barista — KLCC

Kuala LumpurFull-timeNo experience neededRM2,400 + tips

Apply

Quality Assurance Assistant

Shah AlamFull-timeFood science backgroundRM3,000 – RM3,600

Apply

Home / Locations

Locations

Head office, production, and four retail sites.

Head office

Bangsar Baru, Kuala Lumpur

32 Jalan Telawi 3, Bangsar Baru, 59100 Kuala Lumpur

Phone: +60 3-2201 8899
Email: hello@rumahkopi.my
Hours: Mon–Fri 9:00–18:00

Production

Shah Alam, Selangor

Lot 14, Jalan Anggerik 1, Seksyen 31, 40460 Shah Alam

Phone: +60 3-5511 4400
Email: trade@rumahkopi.my
Hours: Mon–Sat 8:00–17:00

Distribution

Singapore

Bulk transfer partner, weekly cross-border delivery

Contact: +65 6100 2288
Email: sg@rumahkopi.my
Delivery: Weekly, Wednesdays

Retail

Bangsar Baru café

32 Jalan Telawi 3 · Daily 8:00–19:00

Retail

Damansara Uptown café

17 Jalan SS21/39 · Daily 8:00–19:00

Retail

KLCC café

Lot G-12, Jalan Pinang · Daily 8:00–20:00

Home / Contact

Request a quote

Tell us your volume and outlet count. We come back within one business day with pricing, a machine plan and a transition timeline.

Enquiry received.

A member of the commercial team will respond within one business day. Your reference is RKG-2026-4471.

Direct contacts

Trade & wholesale	trade@rumahkopi.my +60 3-5511 4400
General	hello@rumahkopi.my +60 3-2201 8899
Careers	careers@rumahkopi.my
Media	media@rumahkopi.my
Singapore	sg@rumahkopi.my +65 6100 2288

Registered office

Rumah Kopi Group Sdn. Bhd. (1123456-X)
32 Jalan Telawi 3, Bangsar Baru
59100 Kuala Lumpur, Malaysia